Customer Assistant in

This is what you can achieve. • You look after travelers individually when they board, disembark, and change trains, even if they have restricted mobility. • You handle customer concerns such as luggage storage and the use of lockers in a competent and reliable manner. • You support travelers when using ticket machines, provide timetable information, and offer further assistance. • You carefully take on the maintenance and servicing of operating equipment as well as logistical tasks such as managing brochures. • If needed, you help out at other service locations and contribute flexibly. This is what you bring. • You have a joy in direct contact with people and show a pronounced customer and service orientation. • You bring manual skills and tackle versatile tasks in everyday station life with enthusiasm. • You are familiar with Office applications and are interested in new digital tools such as apps and mobile devices. • You have completed a professional basic training EFZ. • You are fluent in German, both written and spoken (at least level C1). You have a good knowledge of a second national language or English at at least level B1, or you are willing to achieve this level within two years.