Service Specialist

Tasks Warm reception and care of guests Advising guests on the selection of food and drinks Taking orders as well as professional serving of food and drinks Ensuring a smooth service process Preparation and post-preparation of the dining area (Mise en Place) Creating and processing payments for invoices Compliance with hygiene, quality, and service standards Complaint management and professional handling of guest requests Support during events and banquets Collaboration with kitchen and bar to ensure optimal guest service Requirements Completed training as a restaurant specialist, gastronomy specialist, or comparable qualification Professional experience in service is an advantage Friendly, well-groomed, and service-oriented appearance Strong communication skills and teamwork abilities Resilience as well as flexibility, also on weekends and public holidays Independent and reliable way of working Good German skills; other foreign languages are an advantage We offer A secure workplace in a motivated team Fair and performance-related compensation Development perspectives Employee discounts and other attractive benefits Pleasant working atmosphere and modern working conditions