Team Lead Patient Billing

AAA Alpine Air Ambulance AG is a Swiss, IVR certified rescue service in the air and on the ground. Emergency doctors, paramedics, and pilots are available around the clock. They are dispatched according to the Next-Best principle via the official national emergency number 144. The focus is on primary and secondary missions, helicopter rescues, repatriations/repatriations, transfers for many healthcare facilities, as well as organ transports. AAA Alpine Air Ambulance AG is embedded as a subsidiary of Lions Air Group AG into an aviation group that has existed for over 35 years. To complement our team in Kloten, we are looking for a new team member for this exciting function as of immediately or by arrangement as: Team Lead Patient Billing (80-100%) Team Lead Patient Billing (80-100%) Your tasks Personnel and professional responsibility for the patient billing area First point of contact for the team in daily operational business Active participation in invoicing as well as independent processing of billing cases Ensuring correct, complete, and timely invoicing for rescue missions and transports on the ground as well as in the air Participation in the dunning process as well as support in monitoring and processing open items Processing and coordination of complex billing cases (e.g., with insurance companies, hospitals, relatives) Ensuring compliance with tariffs, contracts, and legal requirements Contact person for internal and external bodies (dispatch, medical areas, insurers, authorities, etc.) Creation of evaluations and decision-making bases Ensuring data protection-compliant handling of sensitive patient and financial data including documentation and archiving Further development, digitalization, and optimization of processes Your profile Commercial basic training with further training as a specialist in accounting Several years of experience in patient billing, accounts receivable management, and dunning Initial leadership experience at a personnel and professional level Very structured, accurate, and solution-oriented way of working High social competence as well as professional appearance even in demanding situations Confident handling of IT systems and interest in digital processes Very good German skills in speaking and writing Ideally, you also bring: Experience in the healthcare sector, rescue service, or insurance environment Knowledge of debt collection, enforcement, and bankruptcy proceedings Further training in the field of leadership Our offer Responsible role with scope for design Small team structure with short decision-making paths Exciting working environment at the interface of medicine, aviation, and administration Opportunity to actively help shape and optimize processes Collegial team with a "Du" culture You or Sie? We are all on a "Du" basis, from the apprentice to the CEO, from the driver to the pilot. This "Du" form signals, among other things, our family atmosphere throughout the entire Lions Air Group AG. Therefore, we communicate in this manner even during the application process and in job interviews. Does this sound sympathetic to you and would you like to learn more about the open position and our company? Then we look forward to receiving your complete application documents via the link. We look forward to meeting you. jpid924ac80jm jit0731jm jiy26jm