📞 Customer Advisor Health Insurance (DE/IT or DE/FR)

💬 Do you love contact with people and feel at home in several languages? Then you are exactly right with us! Our customer is looking to strengthen our Customer Service Team with a committed personality who accompanies our customers with competence, heart, and a high service mindset. 🌟 You can expect modern working conditions, a motivated team, and exciting development opportunities in the health insurance industry. Your tasks: 📞 You ensure a positive customer experience on the telephone. 💡 You answer questions regarding insurance benefits competently and in a solution-oriented manner. ✍️ You advise our customers as well as external partners (e.g., authorities and offices) by telephone and in writing. 📄 You create individual offers for existing customers. 💻 You maintain customer data and process contract changes in our systems. 🤝 Together with your team, you ensure a high service quality. What you bring with you: 📚 VBV certification mandatory 🗣️ Very good German skills as well as very good Italian or French skills mandatory. Any further language is a plus. 🎓 Completed commercial training or a comparable qualification. 📞 Joy in telephone customer contact and ideally initial experience in customer service or in health insurance. 💙 A strong customer orientation and joy in helping people. 🖥️ Good IT skills and routine in working simultaneously with several programs. 🌪️ You remain calm, organized, and solution-oriented even in hectic situations. What awaits you: ✨ Modern employment conditions 🤝 An appreciative and motivated team 📈 Exciting further training and development opportunities 🚀 A varied activity with a lot of customer contact and perspective. 💙 Ready for the next career step? Then we look forward to getting to know you and shaping first-class customer service together with you!