Entry-level Customer Advisor: Banking with Home Office

Entry-level Customer Advisor: Banking with Home Office You are... communicative, motivated, enthusiastic and enjoy customer contact? Then come to us, we will promote and develop you. From 2. September 2026 we are looking for exactly you, for a client in the Banking sector in our service center in Fribourg - we look forward to your application. We are... Callpoint - a Call Center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived. Your responsibility Receiving customer inquiries via telephone Identification of customers Finding solutions Observing / extending deadlines competent and friendly advice to customers in written as well as telephone form (e.g. in e-Banking) Completion of administrative tasks such as the handling of correspondence Your profile You carry out telephone consultations in German and Swiss German or Italian You speak and/or understand Swiss German Contact with people gives you joy and you convince through your empathetic and service-oriented nature For the employment, an impeccable criminal and debt collection register extract is required Good PC skills are a requirement Experience in customer service and in the Banking sector is an advantage You are looking for a hybrid working model in which you can work mostly from home Your advantages Modern, pleasant and collegial working atmosphere with a workplace directly next to the Fribourg station a first-class induction as well as continuous professional and personal development opportunities Attractive employment conditions according to the collective labor agreement of the Contact Center industry Workload 80 - 100% possible After the induction and training phase (3 months) home office is possible Starting salary of CHF 4'519.-. The salary is paid 12 x per year. Until the 5th year of service, one more day of vacation every year, purchase of further vacation possible (you can buy additional vacation) Working hours from Monday to Friday between 07:30 to 21:00 (early or late shift), as well as two Saturdays per month from 09:00 to 13:00 Have we aroused your interest? Then we look forward to your application. You can apply online or via Email. No motivation letter or CV at hand? No problem, write us an email and let us know how we can contact you. Your questions will be gladly answered by Miriam Thüler, write an E-Mail (<>), jpid1136049jm jit0832jm jiy26jm